Protecting Your Privacy in Ontario, Canada

At TEJ Electric, we value your trust and are committed to safeguarding your personal information as we provide top-quality electrical services in Ontario, Canada. Based in the Greater Toronto Area (GTA), we serve clients across Toronto, Mississauga, Brampton, and beyond, adhering to Canada’s privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). This Privacy Policy outlines how we collect, use, disclose, and protect your data when you engage with us online or for services like residential wiring, EV charger installation, or electrical panel upgrades.

1. Information We Collect

We collect personal information to deliver exceptional electrical services in Ontario, Canada. This may include:

  • Contact Details: Name, phone number, email, and address when you request a quote, book a service, or contact us via our website or phone (+1 (416) 816-9850).
  • Service Information: Details about your property or project (e.g., location in Toronto or Vaughan, electrical needs) to provide accurate solutions.
  • Website Data: IP address, browser type, and usage patterns collected via cookies or analytics tools when you visit https://tejelectric.ca/.

We only collect what’s necessary to serve you effectively and comply with Ontario regulations.

2. How We Use Your Information

Your data helps us power your property and improve your experience with TEJ Electric. We use it to:

  • Provide and schedule electrical services in Ontario, Canada, such as LED lighting installation or commercial wiring.
  • Respond to inquiries and send quotes for projects in the GTA, like Mississauga or Markham.
  • Process payments securely for services rendered.
  • With your consent, send updates or promotions about our offerings (e.g., new EV charger options in Ontario).
  • Enhance our website and services through analytics, ensuring we meet the needs of Ontario clients.

3. How We Protect Your Information

We take your privacy seriously and implement robust measures to secure your data:

  • Encryption: Online forms and payment systems use secure protocols to protect your details.
  • Access Control: Only authorized TEJ Electric staff in Ontario handle your information, and it’s stored on secure servers.
  • Compliance: We follow PIPEDA and Ontario privacy standards to keep your data safe from unauthorized access or breaches.

4. Disclosure of Your Information

We do not sell or share your personal information with third parties, except:

  • Service Providers: Trusted partners (e.g., payment processors) who assist with delivering electrical services in Ontario, Canada, under strict confidentiality agreements.
  • Legal Requirements: If required by Ontario or Canadian law, such as in response to a court order.
  • Emergency Situations: To protect the safety of our clients or staff in the GTA during urgent electrical issues.

5. Your Rights

As an Ontario resident, you have rights under PIPEDA:

  • Access: Request to see the personal information we hold about you.
  • Correction: Ask us to update inaccurate data.
  • Withdrawal: Opt out of marketing communications at any time by contacting us at +1 (416) 816-9850 or via email.
    To exercise these rights, reach out to us—we’ll respond promptly within Ontario’s legal timelines.

6. Cookies & Website Tracking

Our website, https://tejelectric.ca/, uses cookies to improve your experience:

  • Essential Cookies: Enable site functionality (e.g., form submissions).
  • Analytics Cookies: Track usage patterns to optimize content for Ontario users (e.g., popular services in Toronto).
    You can manage cookie preferences through your browser settings, though disabling them may limit site features.

7. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or Ontario laws. Any updates will be posted on this page with the revision date (current as of March 27, 2025). Check back periodically to stay informed.

8. Contact Us

Questions about your privacy or our electrical services in Ontario, Canada? Contact TEJ Electric:

  • Phone: +1 (416) 816-9850
  • Email: [email protected]
  • Address: 40 Compassion Cres, Brampton, ON L6P 3X6, Canada
    We’re here to assist clients across Ontario, from Hamilton to Markham, with transparency and care.